SigFetch Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Service. Using the Service requires your affirmative agreement to these Terms. You give that agreement by checking the box presented to you before you create an account, before your signature is applied to a document, or before a document shared with you is displayed, as applicable. If you do not agree, do not create an account, do not sign, and do not use the Service.

The Service is provided entirely free of charge. Any payments are strictly voluntary donations at your sole discretion. No payment is required, and any donation does not create additional rights, warranties, benefits, or expectations of any kind. Donations are not charitable contributions unless explicitly stated, and are final and non-refundable except where required by law. A donation is voluntary support for the project. It does not make you a paying customer, does not entitle you to any feature, support commitment, or priority unless we expressly say so in writing in the donation flow itself, and does not modify Sections 8 or 9.

We may modify these Terms at any time. Any change applies prospectively only: the version of these Terms in effect at the time of the conduct in question governs any claim arising from that conduct, and a later change does not apply retroactively to a claim that has already accrued. Changes take effect when posted, or on any later effective date we state, and we will update the "Last Updated" date above. If you do not agree to a change, your remedy is to stop using the Service and, if you have an account, to close it.

We may also change, suspend, or discontinue the Service at any time, with or without notice, and with no liability to you.

The Service provides technical tools to facilitate the creation, transmission, signing, and management of electronic documents. We are not a party to any agreement signed through the Service. We do not act as an agent, escrow provider, custodian of records, or verifier of any signer's identity, intent, authority, or legal capacity.

We do not review, validate, certify, or guarantee the legal validity, enforceability, admissibility, compliance, or any other aspect of any document or electronic signature. The Service is offered solely as a convenience tool and may be experimental, beta, or subject to change. It is not intended for mission-critical or high-risk use.

Who these Terms bind. These Terms bind everyone who uses the Service, in every role:

• a Sender — anyone who creates an account, or who uploads, sends, or manages a document through the Service;
• a Signer — anyone who opens, receives, or signs a document through the Service, whether or not they have an account;
• a Viewer — anyone who is copied on a document, or given access to one, without being asked to sign it.

A Signer agrees to these Terms by checking the box on the signing screen before a signature is applied. A Viewer agrees by checking the box before the document is displayed. Checking that box is your consent to conduct that particular transaction electronically with the other parties to that document. It is not identity verification, it is not legal advice, and it is not any representation by us about the document, about the transaction, or about anyone else involved in it. We are not a party to the document, and we owe no duty to any Sender, Signer, or Viewer regarding the underlying transaction.

We are not a law firm and do not provide legal, tax, accounting, or any other professional advice. Nothing on the Service constitutes legal advice. You must consult your own qualified attorney regarding whether any document or signature created through the Service is legally binding or compliant in your jurisdiction(s) and for all parties involved.

You must be at least 18 years of age or the age of majority in your jurisdiction. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You may not use the Service if you are barred from doing so under United States law, including if you are named on a U.S. sanctions list or are located in a comprehensively sanctioned jurisdiction. You represent that you are not. We do not undertake to screen anyone for this, and nothing in this paragraph obliges us to.

We may require you to confirm your email address, and we may require an account to be approved by us, before it can send documents to other people. Approval is granted, withheld, delayed, or withdrawn at our sole discretion, for any reason or no reason, and we are under no obligation to approve any account, to explain a decision, or to do so within any period of time.

Approval, email confirmation, and any authentication or sign-in method we offer are access controls, not identity verification. They are not identity proofing or "know your customer" checks, they are not a notarial acknowledgment, and they are not a representation by us that any person is who they claim to be, or that they hold the authority or legal capacity to do what they are doing. Approving, declining, or reviewing an account on one occasion creates no duty to review any account or any activity on any other.

You retain ownership of any documents and content you upload or create ("User Content"). By using the Service, you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to host, process, transmit, and display your User Content solely as necessary to operate the Service.

You represent and warrant that:

• Your use of the Service and all User Content fully complies with all applicable federal, state, local, and international laws (including electronic signature laws such as the ESIGN Act, UETA, eIDAS, and equivalents in every relevant jurisdiction).
• You have obtained all necessary consents and authorizations from any other parties involved.
• Your use does not infringe any third-party rights (including privacy and intellectual property rights).

You are solely responsible for obtaining any required consent from all parties to conduct transactions electronically and to receive electronic records, and for ensuring compliance with all applicable electronic signature laws.

Where the law requires particular disclosures before a person may be given electronic records in place of paper — for example the consumer consent requirements of the ESIGN Act, which address matters such as how to obtain a paper copy, how to withdraw consent, and the hardware and software needed to access and retain the records — making those disclosures and obtaining that consent is your responsibility, not ours. Our tools may help you display a document and collect a signature; they do not by themselves satisfy any legal obligation you have. You are responsible for ensuring that every person you send a document to is able to access and retain it.

The Service is not designed for, and may not be appropriate for, high-risk or highly regulated transactions (including but not limited to wills, trusts, certain family law matters, securities offerings, or transactions requiring specialized notarization or identity verification standards).

We do not verify the identity of any signer unless explicitly stated. Any authentication methods provided are for convenience only and may not meet legal requirements in your jurisdiction.

We do not guarantee that any document storage or retention provided by the Service will satisfy legal, regulatory, or evidentiary requirements. Audit logs and records (if provided) are for informational purposes only and are not guaranteed to be complete, accurate, or admissible in any court or proceeding.

You agree not to use the Service (including the API) to:

• Upload, send, or request signatures on content that is unlawful, fraudulent, defamatory, or infringing;
• Send unsolicited or deceptive signing requests, or send signing requests in bulk to people who have not agreed to receive them (spam), or send signing requests that impersonate any person or entity or misrepresent who is requesting the signature;
• Phish for credentials or personal information, or transmit malware or links to malicious content;
• Harass, threaten, or harm any person;
• Probe, scan, overload, or disrupt the Service or its infrastructure, or circumvent rate limits, authentication, or other usage controls;
• Resell, white-label, or offer the Service to third parties as your own without our prior written consent.

We may investigate suspected violations and may, at our sole discretion and without notice, remove content, cancel documents or envelopes, suspend or terminate accounts and API keys, and cooperate with law enforcement. To report abuse (for example, a suspicious signing request that appears to come from SigFetch), contact support@sigfetch.com.

We respond to notices of claimed copyright infringement submitted under the Digital Millennium Copyright Act. Notices may be sent to our designated agent, registered with the U.S. Copyright Office: SigFetch Support, Ready Operating Group LLC, 48 Irma St, Bargersville, IN 46106; support@sigfetch.com. The same address and email reach us for general legal and support questions. We may remove allegedly infringing content and, in appropriate circumstances, terminate the accounts of repeat infringers.

We are under no obligation to monitor, screen, review, verify, or police the Service, any User Content, any account, or any report we receive, and we do not undertake to do so. Any action we take is at our sole discretion, and taking action in one case creates no duty to act in any other. You are solely responsible for satisfying yourself as to the identity, authority, and honesty of anyone who sends you a document or asks you to sign one.

Accounts include access to an application programming interface ("API") and webhooks. If you generate an API key:

• API keys are confidential credentials. You are responsible for safeguarding them and for all activity performed with them.
• We may set, change, or enforce rate limits or other usage limits at any time to protect the stability and availability of the Service.
• We may throttle, suspend, or revoke API access or individual keys at any time, including for abuse, security, or capacity reasons.
• The API and webhooks are provided "AS IS," with no service-level commitment, uptime guarantee, or guarantee of webhook delivery.
• We may modify or discontinue API endpoints at any time, with or without notice.

THE SERVICE IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," whether used for free or with a voluntary donation.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND (EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE), INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, RELIABILITY, AND UNINTERRUPTED OPERATION.

We do not guarantee that the Service is secure or free from unauthorized access.

NO DONATION, FEATURE, AUDIT LOG, CERTIFICATE OF COMPLETION, API RESPONSE, OR STATEMENT MADE ANYWHERE ON THE SITE OR WITHIN THE SERVICE CREATES ANY WARRANTY THAT IS NOT EXPRESSLY STATED IN THESE TERMS. WE DO NOT WARRANT THAT THE SERVICE, OR ANY RECORD IT PRODUCES, MEETS ANY PARTICULAR INDUSTRY, REGULATORY, OR EVIDENTIARY STANDARD.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SIGFETCH, READY OPERATING GROUP LLC, ITS OWNER, MEMBERS, MANAGERS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES (including without limitation loss of profits, data, goodwill, business interruption, or any other intangible losses), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (i) THE TOTAL AMOUNT YOU PERSONALLY PAID TO US IN VOLUNTARY DONATIONS IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (ii) ONE HUNDRED U.S. DOLLARS ($100.00).

THAT CAP IS AGGREGATE. IT APPLIES TO ALL CLAIMS TAKEN TOGETHER RATHER THAN TO EACH CLAIM SEPARATELY, AND IT APPLIES COLLECTIVELY TO EVERY PERSON AND ENTITY LISTED IN THIS SECTION RATHER THAN SEPARATELY TO EACH OF THEM. A DONATION DOES NOT RAISE THE CAP EXCEPT AS COUNTED IN CLAUSE (i) ABOVE.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. Where applicable law prohibits the exclusion or limitation of a particular liability — which, depending on the jurisdiction, may include liability for death or personal injury caused by negligence, or for fraud, willful misconduct, or gross negligence — nothing in these Terms excludes or limits that liability, and the remainder of this Section continues to apply in full to everything else.

This limitation applies regardless of the number of claims or whether brought individually or as part of any class, consolidated, or representative proceeding. You assume all risk associated with your use of the Service.

THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS IN SECTIONS 8 AND 9 ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. THE SERVICE COULD NOT BE PROVIDED FREE OF CHARGE WITHOUT THEM, AND THEY APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

In this Section, "you" means the Sender and, as to that person's own acts and omissions, any Signer or Viewer.

You agree to indemnify, defend, and hold harmless SigFetch, Ready Operating Group LLC, its owner, members, managers, affiliates, officers, directors, employees, and agents from and against any and all claims (including any claim brought by a recipient of a document or any other third party), liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service;
• Your User Content;
• Any document you send, upload, or request a signature on through the Service, and any dispute between you and any recipient, or among recipients, of such a document;
• Any dispute regarding the validity, execution, enforceability, or legal effect of any document processed through the Service, including any allegation that a document is invalid, unauthorized, forged, or harmful;
• Any violation of these Terms or applicable law.

This Section survives termination of these Terms, your account, and the Service.

We may suspend or terminate your access to the Service, or discontinue the Service entirely, at any time, for any reason or no reason, with or without notice, and with no liability to you.

We may delete or stop storing any data at any time, at our sole discretion. You are solely responsible for maintaining your own independent backups and copies of all documents.

The Service is not an archival system, a system of record, or a records-retention service, and must not be relied on as one. You are responsible for exporting and independently storing any document you need to keep. After termination or deletion, we have no obligation to retain, reproduce, produce, or testify about any document, log, or record, except to the extent the law requires it.

We are not liable for any delay or failure to perform resulting from events beyond our reasonable control.

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to conflict of laws principles.

ANY DISPUTE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED EXCLUSIVELY IN THE STATE OR FEDERAL COURTS LOCATED IN JOHNSON COUNTY, INDIANA. You consent to personal jurisdiction and venue in those courts, waive any objections, waive any right to a jury trial, and agree not to participate in any class action or representative proceeding.

ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED.

The one-year period above applies only to the extent permitted by law. If a claim cannot lawfully be shortened to one year, the shortest period the law permits applies to that claim instead. The jury trial waiver and the class and representative action waiver above each apply to the fullest extent permitted by applicable law.

If the waiver of class or representative proceedings above is found unenforceable as to a particular claim, that waiver severs as to that claim only, and the remainder of this Section continues to apply in full.

Our Privacy Policy describes how we handle personal information, and it is incorporated into these Terms by reference. The Service is operated from the United States. If you access it from outside the United States, you consent to the processing and storage of your information in the United States.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and us. If any provision is held invalid, the remainder shall continue in full force. Our failure to enforce any right does not constitute a waiver. We may assign these Terms; you may not. There are no third-party beneficiaries.

Sections 2, 3, 5, 8, 9, 10, 11, and 13, and this Section 14, survive any termination of these Terms, your account, or the Service, however it occurs.